|
Communication Preferred by Adult Internet Users When Dealing With Businesses April 2008 |
|
|
Type of Communication |
% of Respondents |
|
|
67% |
|
Web site |
34 |
|
Postal mail |
35 |
|
Fixed-line voice |
29 |
|
Mobile voice |
12 |
|
Fax |
13 |
|
Text/SMS |
2 |
|
IM |
5 |
|
Web meetings |
2 |
|
Video conferencing |
1.3 |
|
Source: Ipsos/Habeas, May 2008 |
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